This policy explains when and why we collect your data and how we will use it. It also outlines how we will use your data and keep it secure. We are committed to processing data in line with the rules and guidelines set out by the General Data Protection Regulation (GDPR).
We may need to update this policy from time to time so please check this page occasionally to check that you are happy with any changes.
If you have any questions regarding this policy or the use of your data then please contact firstname.lastname@example.org or write to; FC Exports Ltd, Unit 4 Focal Point Lacerta Court Letchworth, Hertfordshire, SG6 1FJ and we will be happy to assist you.
FC Group takes your privacy very seriously and we ask that you read this privacy notice carefully as it contains important information on:
This privacy notice explains how we use your personal data in order to improve our services to you, and what choices you have about how we use that data.
When we refer to ‘we’ or ‘us’ or ‘FC Group’ in this notice, we mean the operating entities of the FC Exports Ltd/FC Exports West Africa Ltd/FCS West Africa Ltd.
As a company we may gather certain information about you when you contact us, to purchase products, request our services or apply for jobs. We may also obtain your information via your business card(s) or contact details obtained by our Sales Team. FC Group care about your personal data a great deal and are committed to protecting your privacy and respecting your data.
We will not sell any of your personal information to third parties, nor will we transfer your personal data outside of the European Union without your prior consent.
Information that we gather about you may include (without limitation) your name, organisation, contact details, IP location, bank details which are used to make payments to suppliers.
Please be aware that our website and social media platforms contain links to third party websites and social media platforms. We are not responsible for the security or privacy policies of those third-party sites and recommend that you review those parties’ privacy notices before sharing your personal data on those platforms.
We will retain your personal data in accordance with your instruction or as required by applicable law. We may also retain certain information in order to conduct audits, comply with our legal obligations (and to demonstrate compliance) and to resolve disputes. However, we will not retain your personal data for longer than reasonably necessary.
We gather information directly from you and also via our website and other systems. These may include, for example:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When you use our website we may gather information about you through Internet access logs, cookies and other technical means. ‘Cookies’ are text files placed on your computer to collect Internet log information and user behaviour information. These are used to track website usage and monitor website activity and for other data processing reasons set out below.
Some of the cookies we use are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but parts of the site will not work.
We have appropriate security measures in place to prevent your personal information being accidentally lost, or used or accessed in an unauthorised way. We also limit access to your personal information to those who have a genuine business need to know it. Some of the technical and organisational measures we use to safeguard your personal data are:
We also have policies and procedures in place to deal with any suspected data breach so that we can act quickly to minimise any potential damage.
Under the GDPR you have a number of important rights. Those include:
If you want to exercise any of these rights, please write to us, and provide us with enough information to enable us to confirm your identity. We may also require proof of your identity, such as a copy of your driving license, passport and a recent utility bill or bank statement, to be sure that we are not releasing any of your personal data to anyone other than you.
This privacy notice was first published on May 24th, 2018 and last updated on Dec 17th 2018.
Your privacy is important to us and we are constantly reviewing our policies and procedures to ensure we are meeting the high standards we set ourselves. As a result, we may amend this privacy notice from time to time, and we recommend that you check this page periodically to review any changes that may have been made