We conduct all our business from Ogba, where we support our existing customers in the region.
The stocks that we keep in our warehouse are plates and chemistry for our customers that have the Kodak CtP machines and processors, and the consumable for the NexPress machines that we have installed in Nigeria. Our warehouse is fully climate controlled to ensure that all the consumables are kept in perfect condition.
We also keep a stock of the most common used spare parts, and maintenance parts that are required during the scheduled servicing for our installed base.
Our support staff consists of admin and account management that take care of the stock inventory that we hold, and they raise invoices for consumables that are sold locally to our customers.
Our local technical support is by fully trained and certified Kodak engineers, who perform installations, training, scheduled maintenance, and all after sales support required by our customers. Our local engineers are supported by our technical manager who is based in the UK and travels into the region frequently to give extra support, and any update training needed by our engineers. We also have a technical specialist for all software and hardware products who is based in Kenya, and he travels into the region regularly to assist with workloads and to give cover during local engineers' holidays.
The sales manager for the country is Jack Dean who has more than 45 years’ experience in the printing industry, working with small offset presses, darkroom equipment, typesetters, CtP devices both Thermal and Polyester, DI offset presses and a variety of finishing equipment. He's gained extensive experience working with distributors and customers in nearly 50 Countries during this period. Jack spends two weeks every month in Nigeria covering all aspects of FC Group activities. This is achieved by visiting new prospects and supporting existing customers’ needs in all areas from service, product information, sales enquiries and keeping the market aware of any new advances or technology within the printing industry. Email email@example.com or use the form below for more information.
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